Otis “Hoop” Hooper is a former C-40 VIP Airlift pilot and KC-135 Tanker Instructor Pilot with over 18 years of distinguished military service. As an Air Force pilot, Hoop amassed over 3,500 hours of flight time in 5 different Air Force aircraft, with almost 1,000 of those hours logged during combat. All of his flight time came in “crew airplanes” where he was tasked to lead a diverse crew (ranging from 2 to 15 Air Force team members), on challenging “no-fail, high-visibility” missions around the globe. Otis deployed 8 times to multiple combat zones in support of Operation IRAQI FREEDOM and ENDURING FREEDOM and flew over 150 combat missions, earning 5 Air Medals for his aerial achievements.
Hoop transitioned from the active duty Air Force to the D.C. Air National Guard where he was a Squadron Commander, a VIP Airlift Pilot, and the Director of Operations for the unit responsible for flying members of Congress, White House staff, and other high-ranking U.S. and foreign dignitaries around the globe. Hoop excels at finding (and amplifying) the best in people – motivating them to work together towards a goal, despite overwhelming obstacles. As a result, he’s been awarded multiple accolades from the Air Force and Department of Defense for his leadership & performance both in the cockpit and on the ground.
“Hoop” joined the Afterburner team in 2017, and enjoys using his experiences in the military and his personal life, to help businesses improve their operations as a motivational business speaker using the Flawless Execution Model. You may have seen him in magazines, on television, or the movies as he has proven the Flawless Execution model works not only in business but on a personal level as well. He was named Men’s Health magazine’s Top 3 “Ultimate Guys”, is a professional athlete, and has appeared in 2 major movies. He’s even competed on NBC’s “American Ninja Warrior” and uses the Flawless Execution model to take on difficult physical challenges regularly. In 2017, without any triathlon experience previously, Hoop completed an Ironman Triathlon to raise awareness for Juvenile Diabetes and was featured on multiple international media outlets where he shares his inspiring story of transformation.
Otis is a graduate of the United States Air Force Academy, Squadron Officer School, and Air Command and Staff College. A native of Newport News, VA, Otis now resides in Marietta, GA. Otis currently serves in the National Guard and is responsible for developing and coordinating programs, policies and strategic plans to ensure the wartime readiness of more than 1,200 members of the District of Columbia Air National Guard.
Maurice brings years of successful sales, sales management & entrepreneur experience to his position as Founder & Chief Executive Officer of Mosaic Global Transportation. Under his leadership, Mosaic Global has grown so significantly since its start in 2002, that the company has won several awards for excellence and was one of twenty one CEO's to meet President Obama at The White House, to talk about the plight of cash flow issues surrounding small business owners. In 2018, the ILCT awarded Mosaic the large car Operator of the Year award. Maurice holds a Business Degree, with a Minor in Communications from the prestigious Lincoln University in Pennsylvania, where he graduated with honors. He continued his studies at UCLA’s Anderson School of Management and graduated in 2009.
Stephanie Carnes, LMC Spotlight Director, loves making leaders and their companies look good. An innovative teacher and a powerful and persuasive writer, she has become a trusted advisor to companies interested in telling their stories and connecting with their target markets. While most of her time is spent running LMC’s public relations, social media, and marketing arm, Stephanie has also become an expert in helping companies grow their businesses by successfully competing for government contracts and RFPs. Stephanie frequently writes articles and blog posts on topics ranging from small business government contracts to MBTI personality typing to public relations.
Kristen Carroll is a Business Artist and the Founder and CEO of The LMC Group. A long-time business consultant, Kristen has worked with organizations of all different sizes and scopes, helping to select and manage top-tier talent, developing branding and marketing strategies, creating operational efficiencies, and laying the groundwork for secured and vibrant futures. Kristen had a vision for a new kind of company when she started LMC: a team of highly qualified and experienced members who had limitless potential as well as social awareness. Since its inception, The LMC Group has excelled in bringing value to areas such as human resources, finance, marketing, training, and operations for livery clients across the country. Kristen lends her experience and foresight to all segments of the industry. She calls herself a business artist because she brings the principles of art to the industry: vision, creativity, inclusiveness, innovation, and integrity.
We are a UK, LONDON based company covering Ground Mobility Transportation in EUROPE, ASIA, AFRICA, MIDDLE EAST, CANADA, USA and WORLDWIDE. Our goal is to empower the travel sector to leverage our expertise through our online booking tool and harnessing our Ground Transportation Chauffeur / Limousine platform with full transparency of our shared network internationally to mitigate risk and put safety of the traveler first. Since 2011 my team has helped hundreds of Corporations in more than 75 different countries in the Corporate Business Travel & Logistic Sector.
Tracy Fickett grew up within motorcoach family and her professional career has brought her full circle. As an experienced accountant, Tracy provides the ground passenger industry with her unique perspective of numbers. Her specialty accounting company, BUSBooks, provides bookkeepers help with everyday accounting decisions, accounting structure to management, and organization to industry start-ups. She helps owners understand and benefit from tax rules. And she uses accounting best practices and her knowledge of the bus industry to help companies better plan and attain their goals.Tracy is a licensed CPA and has earned MBA and BS in Accounting degrees from California universities. Tracy works alongside Peter Shelbo, a 30-year bus veteran and industry consultant.
We began our company in 2004 in Boise, Idaho as a part time business. After 22 years in the semiconductor industry, I finally took a leap of faith in March of 2008 and left that position to operate Diamond Limousine & Sedan. During this time, I decided to pursue a Degree in Business management and accounting to help me better understand the ins and outs of running our company.
Sarah Gazi serves as Executive Director of the Global Ground Transportation Institute (GGTI) which she helped to build from the ground up. Having worked in association management since 2001, Sarah has managed associations of all sizes, ranging from medical societies to trade and scientific associations. In 2009 Sarah earned her Certified Association Executive (CAE) credential from the American Society of Association Executives. Sarah has worked in managing ground transportation organizations since 2015.
Kevin joined Ace Parking in 2015 and is responsible for directing all of Ace Parking’s existing and new business development for transit and airport shuttle operations. Under his leadership, the ground transportation division has grown to over 20 different locations operating in campus, airport, and corporate locations across the Southwest. Kevin has designed the new divisional management structure, pioneered the implementation of alternative fuel and ZEV vehicles for Ace Parking fleet management, and has made analytics a key component of day to day operations across all shuttle locations. Prior to joining Ace, Kevin held multiple management positions at Servisair, LLC. and Swissport, LLC. where he oversaw transportation operations at both LAX and ONT airports for close to 7 years. Kevin completed his undergraduate studies at Biola University and holds a BA in History, plus two graduate degrees including a Master’s degree in History from Cal State Fullerton, and an MBA in Finance from Pepperdine University’s Graziadio School of Business Management. Kevin also serves on the board for BusCon, North America’s conference for transportation executives.
Sasa Krstic is a General Manager and Board Member of Limos4 since 2011 and has ever since been involved in its sales, marketing, and project development.
After graduating with a degree in the English language and literature, Sasa immediately got his feet wet in teaching languages worldwide. Ten years later, in pursuit of another challenge, Sasa has started establishing international affiliate network for Limos4. Sasa enjoys sharing the experience with the Limos4 staff and affiliates and promoting the true values of customer-centric service. In his free time, he enjoys the outdoors, music and motorcycling.
Jim Luff, is the former CEO of The Limousine Scene. He began his career in the industry as a private chauffeur in 1990. In 1993 he started as a chauffeur of the three-car company and later became a partner. He retired from the company in 2016. Jim joined LCT Magazine in 2004 as a feature writer writing articles about operations and marketing with creative ideas and innovative thoughts. Jim also served as a facilitator/trainer for Driving Results, an industry focus group. He continues to write a LCT blogs and muses about life in the industry.
Mike has been involved in the transportation industry 35 years. He began his career in the truck rental and leasing business serving in sales and operational capacities as well as Director of Safety roles for many of the company’s leasing clients. Mike also served as Director of Human Resources and Safety for a large hazardous materials carrier serving the east coast with 250 vehicles and 325 drivers. In 2005, Mike joined the motor coach industry and served as General Manager for a large motor coach operation in the Baltimore Washington corridor. Mike was responsible for the day to day operation of a 70 bus fleet to include drivers, training, dispatch, operations, vehicle maintenance and cleaning crew. As Director of Regulatory Compliance for Saucon Technologies, Mike is responsible for working with companies to implement and coordinate not only the hours of service regulations but all appropriate FMCA and OSHA regulations. Mike has presented at over 50 passenger carrier events in the last 2 years. Mike was awarded the Safety Professional of the Year by the Maryland Motor Truck Association in 2004.
Adam has guided Blacklane's communications strategy since 2014. Key focus areas include hidden costs, time to exit airports worldwide, and chauffeurs' role in an autonomous future. Blacklane reinvented how to book global chauffeured rides. The company focuses on travelers' pain points by implementing a high-quality, familiar experience across 300+ cities worldwide. The company partners with chauffeur company owners rather than adopting a driver direct/TNC model.
Aleja became a Social Media Master Strategist in 2015 after receiving her certification from Social Media Marketing University. In 2018, Aleja received her Customer Acquisitions Specialist certificate from Digital Marketer, focusing on Sales Funnels and Social Media Advertising. Aleja stays up to date on the latest Social Media trends and attends conferences and training, such as the Social Tools Summit and Social Media Examiner’s Facebook Summit. In addition to working with clients, Aleja speaks at industry conferences, tradeshows, association meetings, and provides private workshops for clients. She contributes to many blogs and publications.