Digital Marketing is essential to just about any business today, offering advantages in cost, speed, metrics, audience, and ROI. Our digital summit will consist of 15-minute talks on the most critical elements of your digital marketing plan, presented by experts in their fields. Learn about branding, design, public relations in the digital space, video, and social media. You’ll also learn about opportunities to micro-target corporate accounts with advanced marketing techniques.
Presented by: Stephanie Carnes, The LMC Groups; Kristen Carroll, The LMC Groups; Aleja Seabron, The LMC Groups
Practical tips and tools from MLOA leaders who have successfully overcome the most common and unique hurdles that we face in the industry. In this conversation we will identify key areas to address when building your plan to build your brand.
Coming to a show for the first time can be daunting. This morning reception gives you one-on-one time with the LCT writing team and show organizers. We will give you an inside look at the schedule and show highlights. Get to know us as we get to know you. Think of us as your personal tour guides for the show.
Hosted by: Jim Luff, Martin Romjue and Lexi Tucker of LCT Magazine
GRiDD Technologies will host a user group meeting where GNet users can voice concerns, suggest improvements and learn more about future product developments based upon user feedback. This meeting is free to attend for all GNet users and operators looking for an easier way to exchange reservations between operating platforms.
Featuring an organized time structure that will allow you to practice and perfect your “elevator pitch” for gaining affiliate work, join us for one-on-one speed-networking. After this session, you will come away with actual referrals that will help build affiliate connections. This is the best time you will ever spend with a group of people who are also looking to propel their operations into the next level of success.
We are excited to continue our tradition of celebrating and bringing together the strong women of this industry. We have so many networking events giving you the opportunity to meet one another as well as a special event just for YOU to discuss what we can do as women to cross barriers and be successful in business.
Emcee: Lexi Tucker, LCT Magazine
RSVP Required Sorry, this event has reached capacity.
Masked in mystery, our “NEW" Majority Masquerade Mixer will be nothing short of magical. Come and connect with members of our industry who have diverse, racial, ethnic, gender and religious backgrounds, who are passionate about establishing an authentic inclusive community within our industry. We will share ideas, business strategies, issues and success stories; with hopes of encouraging, uplifting and providing support for each other in an environment where we can embrace our differences in order to accentuate our similarities.
This event will kick off with a business card exchange where attendees will critique each other’s cards. Come prepared! Then Drew and Arthur Messina will dive into best practices for business cards, including why you need different business cards for different events and purposes.
Speakers: Drew Messina, Create-A-Card; Arthur Messina, Create-A-Card
International operators who have traveled to the U.S. for the 2020 International LCT Show and U.S. operators alike are invited to attend this informal get-together to meet face-to-face in our BRAND-NEW International Promenade. This is an around-the-world networking opportunity that can boost your farm-in and farm-out affiliate business. Be sure to bring plenty of business cards!
One of the most anticipated traditions at the International LCT Show, the State of the Industry brings operators up to date on the latest stats and market figures for the limousine, charter and tour industries. Learn what’s on the horizon and renew your passion for your business at this kick-off event. But first, we will find out all about the new community that is uniting all segments of ground transportation, the Global Ground Transportation Institute.
Speakers: Sarah Gazi, Executive Director, Global Ground Transportation Institute; Jim Luff, General Manager, LCT Magazine
This session will take place in the General Session area within Exhibit Hall A.
Transportation to and from The Cosmopolitan will be provided by Fabulous Transportation. Pick up at The Venetian is outside the Sands Expo Hall. There will be signage directing attendees where to go to board the bus. The bus will depart The Venetian for The Cosmopolitan at 9:45 p.m., 10:15 p.m. and 11:00 p.m. Return trips from the nightclub back to The Venetian are scheduled for 11:20 p.m., midnight and 1 a.m. Should you miss the bus or take your own transportation, LCT will not cover those costs.
Marquee Nightclub Entry Instructions
Marquee Nightclub at The Cosmopolitan of Las Vegas opens at 10:30pm. The LCT Guest expedited entrance to Marquee is located on the third floor (P3 level) in the Boulevard Tower of the resort. Your secret code to gain admittance to the party is to say "LCT Show" at the door (or present your show badge or this email on your phone). Please remember to bring your ID. All guests of Marquee Nightclub must be 21 years or older, present valid proof of age and must be compliant with venue dress code. All entry is at doorman discretion and capacity restrictions. All guests may be subject to security screening upon entry. Prohibited items include, but are not limited to: weapons, controlled substances, outside food and drinks, Go Pros, professional cameras and selfie sticks. Decisions on prescription medication are made on a case-by-case basis by management at the door.
Marquee Nightclub Dress Code
Men: Upscale-Casual; button down collared shirts and dress shoes for gentlemen. No baseball hats, tennis shoes, or open-toed shoes for men.
Women: Upscale-Casual; no flip-flops, no soft flats, and no see-through clothing.
Marquee Nightclub Table Reservation Inquiries
Enjoy the ultimate VIP experience by booking one of our premium tables inside Marquee Nightclub. Tables are available on Mondays, Fridays, and Saturdays, and our bottle prices vary based on availability. Any convention guests inquiring or requesting VIP table service at Marquee Nightclub, please contact Marquee VIP Host at Mark Olanday directly at 702.858.8526 or email at [email protected]
Gone are the days when the customer experience began with a step into a car, ushering them to one of the biggest days of their lives or perhaps just assisting them through their busy lives. In 2020, the customer experience is more closely related to your sales and marketing efforts than ever. What does this mean for a service provider? How can you enhance this end to end experience to ensure every interaction with your company is a luxury? Come to this session to find out the secrets that will set you apart from the rest!
Speakers: Kristen Carroll, The LMC Groups; Stephanie Carnes, The LMC Groups
Come hear past LCT Operator of the Year Winners share their unique and creative ways of running superior operations and maximizing their ROI. Winners of all sizes will share their top leadership tips and insider expertise, but be warned, this information is CLASSIFIED — except for you.
Moderator: Martin Romjue, LCT Magazine
Speakers: Maurice Brewster, Mosaic Global Transportation; Reza Choudhury, Reliance Worldwide/HYRYDE; JR Garza, Diamond Limousine & Sedan; Paul Walsh, Superior Executive Transportation
Do you have what you consider a "slow season"? Attend this session to learn how to turn "slow" into "grow". We will discuss sales incentives, untapped markets, and opportunities for growth and expansion.
Deciding to invest in an acquisition or to sell the company you grew from the bottom up can prompt a lot of questions. Is the timing right? How much is it worth? Can I trust the buyer or the seller? What will my ongoing role be? What will happen to my employees? How will I finance this purchase? Whether you are looking to grow or cashing in on the fruits of your labor, you’ll get your questions answered by two industry professionals who have managed dozens of mergers and acquisitions.
Speakers: Kristen Carroll, The LMC Groups; Dave Verno, The LMC Groups
Flawless Execution enables individuals to connect strategy to execution, reduce task saturation and stay focused on key strategic initiatives in order to reach and exceed monthly, quarterly and yearly goals. Afterburner is a group of former elite military professionals turned business consultants and speakers that relate their experiences and stories to your business challenges. Afterburner has partnered with 80% of the Fortune 100 Companies in order to inspire and accelerate individual, team and organizational performance.
Are you an operator under 40 years old who is looking to discuss the future of the luxury ground transportation industry with peers of a similar age? This reception will provide you with a chance to meet with other young operators to share your concerns, ideas, and ambitions. Be sure to bring lots of business cards to pass out to other attendees.
Join us as we honor the 2020 LCT Motorcoach Operator of the Year, Global Operator of the Year, and LCT Operators of the Year in four fleet-size categories. The evening includes a cocktail reception and awards presentation.
This session will take place in the General Session area within Exhibit Hall A.
This fast-paced session will be jam-packed with customer service policies that you should be implementing in your business daily. Grab your coffee and come prepared to be bombarded with excellent take-aways! Bring your questions as this will be an interactive experience!
Moderator: Robert Gaskill, MOTEV
Speakers: Renee Ferraro, ZBest Worldwide; Wendy Kleefisch, Brevard Executive Limousine; Christina Nguyen, Concierge Limousine; Iliyana Zecheva, K&G Coach Line
This important session will focus on what lenders are looking for in your financial records and how your CPA can help. Learn what makes up a good loan request package and how to keep it updated. We will explore all you need to know to secure financing for business growth.
Moderator: Peter Shelbo, BUSBooks
Panelists: Tracy Fickett, BUSBooks; Dave Johnson, MCI; David Scoular, Prevost
This session will dive into how to overcome the potential challenges of providing service to your clients around the world, such as currency, language, security, time zones, and much more. If you are doing international business, you will not want to miss this session.
Speakers: Neil Davies, Secure Ground Transportation; Gary Fraser, Secure Ground Transportation
Finding new markets or new revenue streams can be challenging. The good news is that governments and government agencies, as well as private industry, are looking for you and your company to meet the needs that they have. Competing for government contracts and RFPs can unlock new opportunities for your business to grow. Our speakers have vast experience collaborating on proposals and contracts for their own company as well as many for their clients with an impressive success rate. In this session you will learn how to find these contracts and RFPs, how to give yourself a leg up over the competition, and how to build on your past successes.
Speakers: Stephanie Carnes, The LMC Groups; Kristen Carroll, The LMC Groups
In this exciting and dynamic tell-all interview, Sara Eastwood-Richardson, the small-town girl who broke through the industry’s “boys’ club” glass ceiling, will go toe-to-toe with the “C” behind the iconic CLS brand, Charlie Horky, who now runs Slade Services of Las Vegas. Together they will explore how to avoid the pitfalls and temptations that money and notoriety may bring. Hear the real story from the man largely responsible for creating “service delivery” as we know it today.
In 1980, Charlie Horky launched Charlie's Limousine Service in Los Angeles. By 1990, the operation had 10 limos and became known as CLS Worldwide Chauffeured Transportation and changed the face of high net worth VIP service delivery. If you were lucky enough to become a CLS client, you knew that you had arrived and were recognized as a true player in the livery industry. That company is now known as Empire-CLS.
Listen to Charlie share his rocket ship ride to becoming the most prominent figure in the livery industry and his dramatic fall from grace. Hear the heart-felt story of starting over again to create the exclusive high-end Slade Services.
Charlie Horky will share how he grew his business from 10 cars in 1990, operating only in Los Angeles, to more than 700 cars in five cities by 2000. Charlie will teach you how to deliver service that endears clients and how to rapidly grow your business. He will also share the mistakes he made along the way and how he was able to rebuild and even win back his old clients.
Come hear this interesting and engaging interview with two polar-opposite personalities that will sure to be the talk of the industry town!
Interviewer: Sara Eastwood-Richardson, LCT Magazine
Guest: Charlie Horky, Founder of the Original CLS and Creator of Slade Services
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“Thank you LCT! I look forward to your event every year. You keep us informed about what is new in the industry and you offer us a great space to network and meet new vendors.”
-Alina Wade, B&W Limo Inc., Los Angeles, CA
“Everyone on my team said that (ILCT 2020) was the most productive event we have participated in ever.”
-Kristen Carroll , The LMC Group
"Great show and great experience! Everyone in this business must be part of the LCT Show in Las Vegas! Making us united and strong!"
-Ilian Ivanov, Limo Web Chicago
“Very usable information and networking.”
-J. Winford, Get A Way Transpo, LLC, High Point, North Carolina
“Extremely satisfied with all the sessions I attended. Excellent opportunity for networking.”
-Tim Pettit, Chauffeurs of Distinction, Des Moines, Iowa
“As a newcomer to this industry as an operator, I found the education and networking experiences invaluable.”
-Vijay Sandhu, Napa Sonoma Vino Tours, Napa, CA
“The place to be for networking, finding new partners and to be informed about how the industry is evolving... Great show...”
-Alain Franco, Avantage Limousine Services, Paris, France
“The LCT show is a great event for our industry. To have so many contacts, industry tech and educational talks under one roof is not to be missed!”
-Jason Ipekdjian, Belgraves of London, Sutton, Surrey
“2020 ILCT was an incredible experience. The location was incomparable, the education was in depth and thorough and the networking was plentiful and intimate. I can't wait to attend next year.”
-Larry Johnson, Motev, LLC, Los Angeles, CA
“My best LCT Show I ever attended.”
-Jess Sandu, A & A Limousine & Bus Service
“Thank you ILCT for another fantastic show! I’m very proud to work with such inclusive operators and really enjoyed meeting the largest group of first timers we have seen in years! A special Thank you to Jim Luff who knocked it out of the park!
“Thank you so much for organizing an event that is conducive to creating and maintaining long lasting professional relationships.”
-Mary Morrison , Cynthia’s Manhattan Limousine, Inc.
“Thank to the entire LCT 2020 team. Your support of the industry it is truly appreciated."
-Edison Kahakauwila , L.A. Limousines & Transportation Services, Victoria, BC
“What a great show...ILCT was awesome.”
-Renee Ferraro, ZBEST Worldwide
“Thanks to the LCT team for this amazing show. For me, it was an incredible opportunity to expand our affiliate network and get a lot of knowledge from the best ones in the business. Many, many thanks.”
-Juan Gonzalo Parra , Luxury Rentals S.A.S. Columbia
“Wow, the Charlie Horky interview was great. Both educational and funny. Just this session on its own was worth attending LCT Vegas 2020. Thanks for a great show.”
-Mark Tourgeman , Royal Knights Limousine
"We gained invaluable knowledge by attending the LCT show. We look forward to attending many more in the years to come.”
-Neil Davies OBE, Secure Ground Transportation Ltd, London