Schedule-at-a-Glance

Registration Hours
Sunday, January 25	12:00pm - 6:00pm Avoid long lines!
Monday, January 26	7:30am - 8:00pm
Tuesday, January 27	7:00am - 6:00pm
Wednesday, January 28	7:00am - 3:00pm

Exhibit Hall Hours
Monday, January 26	4:30pm - 8:00pm
Tuesday, January 27	12:00pm - 5:50pm
Wednesday, January 28	10:00am - 2:00pm

Monday, January 26 Pre-Show Activities
9:00am - 10:15am	NLA International Operators Welcome Reception
9:00am - 10:15am	NLA Summit for U.S. Association Presidents
9:00am - 11:45am	Customer Service Boot Camp Sponsored by
9:00am - 3:00pm	Career Tracks (separate fee required) -Chauffeur Training -Dispatch& Customer Service
10:30am - 11:45am	Unions and Chauffeured Transportation: What You Need to Know NOW
10:30am - 11:45am	4th Annual NLA Women Entrepreneur's Forum
11:45am - 1:00pm	First Timers' Lunch Sponsored by
1:15pm - 2:30pm	NLA Membership Meeting

Monday, January 26 Official Start of the International LCT Show
2:40pm - 4:30pm	State of the Industry & Keynote Address Sponsored by
4:30pm - 8:00pm	Exhibits Open! Exhibits Premier & Welcome Reception
9:00pm - 12:00am	Baby You're a Star! Party at Madame Tussauds Sponsored by

Tuesday, January 27
8:00am - 10:00am	Coffee Break
9:00am - 10:20am	Workshops Set 1: Operating Your Enterprise (3 Concurrent) 1. Advanced:Open Book Management: Why and How to Share Financials with Employees to Make Your Company More Profitable 2. Basic:Business Planning and Financial Management: Practical Know-How for Getting – and Keeping – Your Company on the Right Course 3. All:How to Build a Rock-Solid Management Team for Your Livery Enterprise
10:30am - 11:50am	Workshops Set 2: Growing Your Business (3 Concurrent) 1. Advanced:Sales and Growth Strategies for Tough Times – Like Right Now! 2. Basic:Fundamentals of Sales as a Sole Proprietor 3. All:Everything You Wanted to Know About Worldwide Livery – and Now Have the Chance to Ask
12:00pm - 1:30pm	Lunch on the Show Floor
12:00pm - 5:50pm	Exhibits Open
4:00pm - 5:00pm	The New Limos.com Road Show!
6:30pm - 9:00pm	Industry Awards Gala: Here's Lookin' at You!
9:00pm - 12:00am	Hospitality Night

Wednesday, January 28
8:00am - 10:00am	Coffee Break
9:00am - 10:00am	Keynote Presentation by Michael Lipkin
10:00am - 12:00pm	Energy & Refreshment Break on the Show Floor Sponsored by
10:00am - 2:00pm	Exhibits
2:10pm - 3:30pm	Workshops Set 3: Protecting Your Company (3 Concurrent) 1. Advanced:What to Do When Your Company Suffers a Catastrophic Loss 2. Basic:Pay Now or Pay Later: How to Lower Your Insurance Costs 3. All: Wage and Overtime:What Every Limousine Company Owner Needs to Know in 2009
3:40pm - 5:00pm	Workshops Set 4: Promoting Your Capabilities (3 concurrent) 1. Advanced:Search Engine Marketing:Five Sure-Fire Ways to Become Your Market’s List Topper 2. Basic:Making That “Must-Have” Technology Pay for Itself Over and Over Again 3. All:Live Above the Line – Lipkin’s Ten Laws for Sales and Service Preeminence

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