January 25-27, 2010 Venetian & Palazzo Resort Hotel Casinos
Monday, January 25
7:30am
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8:00pm
Registration
Tuesday, January 26
8:00am
6:00pm
Wednesday, January 27
3:00pm
Pre-Show Activities
9:00am
11:30am
Customer Service Boot Camp
10:15am
NLA International Operators Welcome Reception
10:00am
11:20am
5th Annual NLA Women Entrepreneurs’ Forum
12:15pm
First Timers’ OrientationSponsored by
1:15pm
2:30pm
NLA Membership Meeting
Official Start of the International LCT Show
3:30pm
State of the Industry, Market Trend ReportSponsored by
4:30pm
Keynote Presentation by Joe Theismann “Challenge of Change”
4:45pm
7:30pm
EXHIBITS OPEN
9:00pm
12:00am
Party “Survivor: Outplay, Outlaugh, Outdance”
Coffee Break
10:20am
Workshops, Set I (Choose One)
FINANCIAL (Basic): How to Write a Bulletproof Business Plan (Plus a Budget You Can’t Shoot Holes Through)
FINANCIAL (Advanced): Mergers, Acquisitions, Sales: How to Get and Make the Deal You Crave
ALL: Yours for the Asking! An Open Forum with Three LCT Operators of the Year (I)
10:30am
11:50am
Workshops, Set II (Choose One)
SALES & MARKETING (Basic): Sell More! Lessons from Acclaimed Dale Carnegie Pro John RodgersHow to Find, and Keep Customers and Make More Money
SALES & MARKETING (Advanced): Forget the Box! It's Out-of-the-Box Growth Strategies That Count Now
ALL: Yours for the Asking! An Open Forum with Three LCT Operators of the Year (II)
12:00pm
1:00pm
Lunch
5:00pm
6:30pm
Industry Awards First Timers Only Pre-Reception
9:30pm
Industry Awards Gala “An Evening with the Stars”Sponsored by
Keynote Presentation
2:00pm
11:00am
US Affiliate Speed MeetSponsored by
2:10pm
Workshops, Set III
FINANCIAL (Basic): How to Simultaneously Maximize Profits, Reduce Expenses and Deliver Top-Notch Customer Service
FINANCIAL (Advanced): Financial Best Practices: Benchmarks for Sizing Up Your Operation
ALL: Emily Post Business Etiquette: Handling Different Situations by Using a Five-Step Problem Solving Process
3:40pm
Workshops, Set IV
Take Them Out to the Ball Game! How to Attract and Acquire Sports Team Customers
How to Partner with a Charter Company and Reap the Awards
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