Schedule At-A-Glance

Monday, January 25

7:30am

-

8:00pm

Registration

Tuesday, January 26

8:00am

-

6:00pm

Registration

Wednesday, January 27

8:00am

-

3:00pm

Registration

Monday, January 25

7:30am

-

8:00pm

Registration

Pre-Show Activities

9:00am

-

11:30am

Customer Service Boot Camp

9:00am

-

10:15am

NLA International Operators Welcome Reception

10:00am

-

11:20am

5th Annual NLA Women Entrepreneurs’ Forum

11:30am

-

12:15pm

First Timers’ Orientation
Sponsored by

1:15pm

-

2:30pm

NLA Membership Meeting

Official Start of the International LCT Show

3:00pm

-

3:30pm

State of the Industry, Market Trend Report
Sponsored by

3:30pm

-

4:30pm

Keynote Presentation by Joe Theismann “Challenge of Change”

4:45pm

-

7:30pm

EXHIBITS OPEN

9:00pm

-

12:00am

Party “Survivor: Outplay, Outlaugh, Outdance”

7:30am

-

6:00pm

Registration

8:00am

-

10:00am

Coffee Break

9:00am

-

10:20am

Workshops, Set I (Choose One)

FINANCIAL (Basic): How to Write a Bulletproof Business Plan (Plus a Budget You Can’t Shoot Holes Through)

FINANCIAL (Advanced): Mergers, Acquisitions, Sales: How to Get and Make the Deal You Crave

ALL: Yours for the Asking!  An Open Forum with Three LCT Operators of the Year (I)

10:30am

-

11:50am

Workshops, Set II  (Choose One)

SALES & MARKETING (Basic): Sell More!  Lessons from Acclaimed Dale Carnegie Pro John Rodgers
How to Find, and Keep Customers and Make More Money 

SALES & MARKETING (Advanced):  Forget the Box! It's Out-of-the-Box Growth Strategies That Count Now

ALL: Yours for the Asking!  An Open Forum with Three LCT Operators of the Year (II)

12:00pm

-

1:00pm

Lunch

12:00pm

-

5:00pm

6:00pm

-

6:30pm

Industry Awards First Timers Only Pre-Reception

6:30pm

-

9:30pm

Industry Awards Gala “An Evening with the Stars”
Sponsored by

Wednesday, January 27

7:30am

-

3:00pm

Registration

8:00am

-

10:00am

Coffee Break

9:00am

-

10:00am

Keynote Presentation

10:00am

-

2:00pm

11:00am

-

1:00pm

US Affiliate Speed Meet
Sponsored by

2:10pm

-

3:30pm

Workshops, Set III

FINANCIAL (Basic): How to Simultaneously Maximize Profits, Reduce Expenses and Deliver Top-Notch Customer Service

FINANCIAL (Advanced): Financial Best Practices:  Benchmarks for Sizing Up Your Operation

ALL:  Emily Post Business Etiquette: Handling Different Situations by Using a Five-Step Problem Solving Process

3:40pm

-

5:00pm

Workshops, Set IV

Take Them Out to the Ball Game!  How to Attract and Acquire Sports Team Customers

How to Partner with a Charter Company and Reap the Awards