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Term
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Definition
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100
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A limousine stretched 100 inches from the original factory version of the vehicle. This is typically a seven passenger limousine.
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10-Pack
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A ten passenger limousine.
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120
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A limousine stretched 120 inches from the original factory version of the vehicle. This is typically an eight passenger limousine.
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180
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A limousine stretched 180 inches from the original factory version of the vehicle. This is typically a 12 passenger limousine.
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60
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A limousine stretched 60 inches from the original factory version of the vehicle. This is typically a six passenger limousine.
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6-Pack
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A six passenger limousine.
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70
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A limousine stretched 70 inches from the original factory version of the vehicle. This is typically a six passenger limousine.
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8-Pack
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An eight passenger limousine.
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A to B
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The trip starts at one point (A) and concludes at another (B).
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A/D or A.D.
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As Directed.
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Advance
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An entertainment term used for planning for transportation, lodging, equipment, catering in advance of a production. Commonly referred to as “advancing the show”; i.e. “I will provide more information as we advance the show.”
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Advanced Seminar
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A Breakout Session designed for operators who have been in business for three or more years, or operate a fleet of over 25 vehicles.
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AE or A/E
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Account Executive.
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Affiliate\Networks
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Companies that maintain relationships with independent Affiliate operators to deliver service in any geographic area.
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Airport Hustler
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A limousine Operator who parks at the airport waiting to be hailed like a taxi. Commonly unlicensed.
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AMX/AMEX
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American Express credit card. AMEX credit cards contain fifteen numbers that begin with a “3.”
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Badge
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Identification worn by event attendees that displays their name, company, home city, and home state. Badges are used to access each event and must be worn at all times.
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Balance Sheet
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A snap shot on a particular day detailing to assets and liabilities of a company, including equity on a given date.
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Basic Seminar
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A Breakout Session designed for operators who have been in business for less than three years, or operate a fleet of 25 vehicles or less.
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Breakout Session
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An educational session with a focused and specific subject matter usually held concurrently with other breakout sessions. Also known as Seminar.
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CC
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Credit card.
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Cc
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“Carbon copy”; to provide a duplicate copy of a document to another party.
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Charter
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An arrangement between a client and limousine company to provide transportation services generally under an hourly basis.
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Client
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A person who engages service, signs a contract and pays for the service.
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CMC
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Cadillac Master Coachbuilder. A certification program for Coach Builders designed by Cadillac to insure the structural and operational integrity of their base vehicles stretched or modified by a coachbuilder.
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Coach
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A limousine, limo-bus or full size bus (i.e. Greyhound)
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Coach Builder
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A company engaged in stretching or modifying vehicles for the limousine, charter, and tour industry.
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Conference
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The education portion on an event, convention, or tradeshow.
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Consultant
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A person or company that provides contracted services to and is not directly employed by an Operator . Consultants are considered Suppliers/Service Providers.
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Convenience Bag
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Also known as a motion sickness bag for use by passengers who become nauseated in the vehicle during travel.
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Copy
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A brief word used to acknowledge and confirm instructions as given by two-way radio, Nextel or telephone.
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CXL
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Cancel an order.
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Day Of
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Primarily an entertainment industry term used in strategic planning performed in advance of a show, event or meeting referring to the actual date of the event being planned.
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Deadhead
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To travel a significant distance to or from the garage without passengers onboard.
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DISC
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Discover credit card. Discover credit cards contain sixteen numbers that begin with a “6.”
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DOT
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Department of Transportation; the chief agency in the United States for transportation oversight and management of all transportation methods including air, marine, railroads and vehicles engaged in transportation services.
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Driving Force
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The weekly newsletter compiled and sent by LCT Magazine.
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Drop Time
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The actual time a passenger exited the vehicle and passenger service was discontinued.
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ER
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Enroute. The vehicle is moving to a specific destination or pickup location
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Exhibit Hall Only Pass
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A Registration Option that allows the attendee access to only the exhibit hall. It does not include Breakout Sessions, General Sessions, networking events, and parties.
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Exhibit Hall/Exhibits
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The area(s) within an exposition center where exhibits (product displays) are located.
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Farm Job
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A job that is either received from another Operator or Network or given to another operator or network to provide service.
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Farm-In
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To receive a job from another operator or network. The receiving operator will perform the work for the Operator or Network that provided the job as the originating operator or network was unable to do it due to availability or geographic location. Also know as Referral Business.
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Farm-Out
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To give a job to another Operator or Network to perform the work due to availability or geographic area limitations.
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FMCSA
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Federal Motor Carrier Safety Administration; A specific division of the DOT focusing on highway safety issues including vehicle maintenance, driver and passenger safety issues.
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Fuel Surcharge
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A separate charge passed on to a client specifically to pay a portion of fuel expense. Commonly added during times of fuel price escalation or on long trips requiring a significant amount of fuel. Some operators assess fuel charges on all
trips based on a Tier basis
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Full Show Pass
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A Registration Option that allows the attendee access all events including Breakout Sessions, General Sessions, the Exhibit Hall, networking events, and parties. May exclude extended training sessions with an additional fee.
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General Sessions
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A session designed for all attendees of a conference or tradeshow typically with broad subject matter.
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GPS
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Global Position System; A navigation system using satellites to assist or monitor vehicle direction, speed and operational history as well as providing guidance to destinations through visual and/or audio instructions to the driver of a vehicle
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Greeter
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A person who greets passengers with a signboard upon their arrival, usually at passenger facilities such as airports and escorts the party to the livery vehicle.
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Gypsy
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A limousine operator who generally has no insurance, no operating authority, no airport permits and prices his service far below market value.
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Holiday Surcharge
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A charge assessed to a client for services on such days as Thanksgiving and Christmas or New Year’s Eve. Generally used to cover bonuses to chauffeurs who work on a major Holiday.
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House Driver
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A chauffeur employed by a hotel to drive the hotel limousine.
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IC
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An Independent Contractor; a self employed chauffeur who pays his own taxes, provides his own insurance and is responsible for his own expense of operating a company owned vehicle such as fuel. May perform driving services for more than one limousine service as he is “independent.”
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IO
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Independent Operator: An operator who owns his own vehicle, drives the vehicle, maintains the vehicle and accepts jobs that he originates himself or are provided to him by another operator or network to perform in his own vehicle
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Keynote
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A General Session with a highly specialized and featured speaker. The keynote presentation generally sets the tone for the event.
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LCT
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Limousine, charter, and tour.
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LCT Magazine
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The oldest and most respected trade magazine in the chauffeured transportation industry. As the host of the LCT Eastern Conference, LCT Magazine is the foremost resource for industry information and trends.
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Manufacturer
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A company the builds the base vehicles and chassis used in the chauffeured transportation industry. Examples include Ford Motor Company, Cadillac Professional Vehicles, Chrysler, Mercedes-Benz USA, and Audi USA.
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Meet & Greet
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A service performed by a Greeter at a passenger transportation facility; to meet and greet the arriving passenger; an event before or after a concert or promotional appearance where celebrities meet and greet invited fans and media for autographs and photo opportunities.
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Merchant Fees
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Fees charged to a merchant/operator for processing credit cards. Also referred to as a “discount amount” or “points” the credit card companies deduct for each transaction based on a percentage of the sale.
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Network
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Large operators that maintain a “network” of limousine operators/affiliates to perform work in virtually any geographic area.
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NLA
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National Limousine Association. The NLA was founded in 1985 as a voluntary, non-profit, tax-exempt organization responsible for and dedicated to representing and furthering the worldwide, national, state and local interests of the luxury chauffeured ground transportation industry. NLA membership includes limousine owners and operators, suppliers, manufacturers, and regional and state limousine associations.
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No Show
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When a passenger fails to show up at the pickup location and never calls to cancel the order. Generally considered fully billable for the arrangements.
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On Location
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The vehicle is at the pickup location now.
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Operator
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A person or company that owns and runs a fleet of vehicles for hire.
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OSC
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On-Site Coordinator/Contact.
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P & L
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Profit & Loss Statement; a financial statement showing income and expenses for a specified period of time and the bottom line profit or loss during the specified period.
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Pass Type/Category
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A term that refers to the level of event access in conjunction with an attendee registration. Also known as Registration Option/Type.
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PAX
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Passenger; refers to either client/passenger or guests of client/passenger
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Plus Plus
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Plus taxes, plus gratuities and other associated fees. Generally used when quoting a base rate to an affiliate; ( i.e. hourly rate is $80 plus plus) to indicate additional charges will be added.
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POB
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Passenger is Onboard.
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Points
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The percentage being charged in a business transaction including but not limited to credit card fees, real estate loan fees and similar transactions.
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PU, P/Up
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Pick-Up.
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PUC
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Public Utilities Commission; the licensing authority for most states that license and oversee livery operations.
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QVM
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Quality Vehicle Modifier. A certification program for manufacturers designed by Ford-Lincoln to insure the structural and operational integrity of their base vehicles stretched or modified by a coachbuilder.
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Referral Business
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Bookings obtained through an Affiliate Network or referred by another Operator. Also known as Farm Job or Farm-In.
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Registration Option/Type
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A term that refers to the level of event access in conjunction with an attendee registration. Also known as Pass Type/Category.
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Res/Resv
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Reservation.
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Road Show
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Multiple stop Charter with financial executives presenting information to financial investors. Usually involves multiple vehicles and lasts the entire business day.
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Seminar
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An educational session with a focused and specific subject matter usually held concurrently with other Breakout Sessions. Also known as Breakout Sessions.
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Service Charge
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A charge assessed in addition to the base rate. In some areas considered a gratuity. In other areas specifically not part of the gratuity but used to fund car washers, reservationists and others involved in providing service.
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Service Provider
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Any person or company that provides a support service to Operators and does not operate a fleet of vehicles for hire. Examples include insurance and leasing companies, consultants, software and technology providers, law firms, and marketing and public relations agencies. Also known as Supplier.
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Sessions Set
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A group of Breakout Sessions or Seminars running concurrently.
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Sharecropper
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See Gypsy.
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Standby Time
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Time spent standing by for a client but not actually driving such as waiting at the airport flight that is delayed or waiting through a concert. May be interchanged with Wait Time in some cases.
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STC
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Service Transportation Charges. A generic term to include such things as fuel Surcharges, airport fees, tolls, parking fees etc. collectively referred to as STC.
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Suitcasing
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The act of soliciting business by non-exhibitors in the aisles during the exhibition or in other public spaces, or the act of planning and promoting non-scheduled unsanctioned events throughout the duration of the Show. Suitcasing is not permitted at the LCT Eastern Conference, violators will be ejected.
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Supplier
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Any person or company that provides a support product service to Operators and does not operate a fleet of vehicles for hire. Examples include coach builders, vehicle manufacturers and resellers, after market parts sellers, insurance and leasing companies, consultants, software and technology providers, law firms, and marketing and public relations agencies.
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Supplier Pass
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The Registration Option available to Suppliers. The Supplier Pass has limited event access and is designed for potential exhibitors to “check-out” LCT East for future exhibit consideration. Suppliers are NOT permitted to solicit business at the LCT Eastern Conference.
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Surcharge
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An additional charge above the base fare for fuel, holidays, airport taxes or other charges levied by an operator.
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TCP
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Transportation Charter Party
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Think Tank
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Part of the Conference portion of LCT East, Think Tanks are open forums with no pre-determined topics for Operators to freely discuss current issues and trends.
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Tier
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A unit of measurement for fuel and travel charge calculation. Tier 1 would be the perimeter closest to the base of operations. Tier 2 would be slightly further away with the highest level tier being the furthest distance the operator would travel
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Trade
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To exchange service for product or service from the company/person receiving transportation instead of exchanging cash. Examples include trading radio commercials, print advertising, concert tickets or other goods and services for limousine usage
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Transfer
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To transfer a passenger or group to or from the airport to a hotel or private residence and this is the extent of the job
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Transportation Booking Service
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A company which sells transportation services locally, nationally or internationally but does not own the vehicles to perform the actual service.
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Travel Charge/Time
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Time to or from the garage to a location when the vehicle must travel a great distance before service begins or after service ends for which the client is charged for such time
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V/M
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Visa/MasterCard. Visa credit cards contain sixteen numbers that begin with a “4” and MasterCards contain sixteen numbers that begin with a “5.”
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Vehicle for Hire Business
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Any business that owns and operates a chauffeur driven fleet of vehicles for hire.
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Vendor
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Any person or company that provides a support product service to Operators and does not operate a fleet of vehicles for hire. Examples include coach builders, vehicle manufacturers and resellers, after market parts sellers, and Service Providers. Also known as Supplier.
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Virtual Network
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A group of limousine operators who receive limousine bookings via the Internet from a web based Transportation Booking Service. All transactions are handled electronically. The booking company may or may not own a fleet of vehicles.
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Wait Time
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Time spent waiting for a client but not actually driving such as waiting at the airport flight that is delayed or waiting through a concert. May be interchanged with Standby Time in some cases.
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XFER
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To transfer a passenger or group to or from the airport to a hotel or private residence and this is the extent of the job
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